Q: Are bans permanent?

A: It depends on the situation, in most cases no as long as you prove that you have learned from the mistake and will not cause further problems in the community.

In order to appeal a ban you must send an appeal to support@illutia.com who will then take it and propose your unbanning to the rest of the staff. It may take several weeks for your appeal to be received and posted, so please follow the rules so that you do not have to wait for appeals. All senior staff will be reviewing your appeal, so please keep this in mind when you are speaking to staff. You will gain no "points" by being respectful to some of the staff and then rude to the rest.

A few tips on sending in your appeal: -Accusations will get you nowhere: staff handle fair enforcement of rules to the best of their ability -Lies will get you nowhere: if you did it, fess up. It will only help you in the end. We keep extensive logs of all game activity and they are reviewed when a report is made. -Rudeness will get you...you guessed it : nowhere. Since you need multiple staff members approval to get unbanned, and any correspondence between you and staff is considered in the appeal ,it is advisable to remain respectful even if you are frustrated.

We wish that it was not necessary to ban anyone, but there come times when it is. Please be respectful in understanding that we are only trying to keep the game fun for everyone.

Original answer by GM Shivers.